Gradience Pro / Enterprise - Solution To: Firebird was Not Installed by the Gradience Installer

This issue seems to only occur in version 11. This has not been reported on any of our version 12 users.

Solution: Do a manual migration.

1. Back up the database in the previous version.
2. Uninstall previous version of Gradience.
3. Uninstall previous version of Firebird.
4. Rename the live database.
5. Install Gradience 12, it will install a blank database.
6. Restore the backup done in step one.

If they do have other software dependent on Firebird they may need to look at using a different server or work with the other vendor to see if the software is compatible with Firebird 3.0. Download the installer HERE.