If your operating system is Windows XP do the following:
1. From the desktop open your Control Panel.
2. Click Display.
3. When the Display Properties window opens, click the Settings tab at the top.
4. At the lower-right click Advanced.
5. When the next window opens, the DPI setting must indicate Normal size (96 DPI). If this option is not available, select Small Fonts.
6. Click OK. If you cannot see the OK button, press the Enter key on your keyboard.
You will now be able to open Gradience Forms successfully.
If your operating system is Windows 7 do the following:
1. In a blank area of the desktop, do a right-click with the mouse.
2. Click on Screen Resolution
3. Click on the sentence "Make text and other items larger or smaller"
4. Set font size to Smaller – 100% (default).
You will now be able to open Gradience Forms successfully.
Note: (If the install failed before making this above change or you still encounter the error, please uninstall the program and re-install afterwards)
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