Handbook Manager - hbmgr.ini is not found

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Gradience Employee Handbook Manager - Error: hbmgr.ini is not found

IMPORTANT! If you got this error by selecting Bilingual Demo, the steps below will not provide a solution because the Bilingual version of this software is no longer available.

Solution:

1. Go to www.gradiencesupport.com. Click on Submit a Request. Ask us to send you the hbmgr.ini file.

2. Once you receive the file from us: place the file on your desktop.

3. Go to the following folder:C:\ProgramData\Gradience\Templates

If you cannot find this path, left-click your Windows Start button and in the address field, type the following...

%ProgramData%

Then navigate to Gradience > Templates.

4. From your desktop, double-click on the zip file you pasted there earlier. This will open a window where you will see the file you need.

5. Copy that file and close the window you found it in.

6. Paste the copied file into C:\ProgramData\Gradience\Templates.

7. Close that window and open Gradience Employee Handbook Manager.

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